pp

FBA General Office Performance Pledge

FBA General Office, Faculty of Business Administration, University of Macau
Address: Room G031, Faculty of Business Administration,
University of Macau, E22,
Avenida da Universidade, Taipa, Macau, China
Tel: (853) 8822 4735 / 4736 / 4737
Fax: (853) 8822 2377
E-mail: fba.suggestion@umac.mo
Webpage: https://fba.umac.mo
Office Hours : Mondays to Thursdays: 9:00 – 13:00 and 14:00 to 17:45
Fridays: 9:00 – 13:00 and 14:00 to 17:30
Closed on Saturdays, Sundays and Public Holidays
 
FBA Postgraduate Office, Faculty of Business Administration, University of Macau
Address: Room G036, Faculty of Business Administration,
University of Macau, E22,
Avenida da Universidade, Taipa, Macau, China
Tel: (853) 8822 4607 / 4656 / 4799 / 4747 / 4183 / 4175
Fax: (853) 8822 2377
E-mail: fba.enquiry@umac.mo
Webpage: http://www.umac.mo/fba/master
Office Hours : Mondays to Thursdays: 9:00 – 13:00 and 14:00 to 17:45
Fridays: 9:00 – 13:00 and 14:00 to 17:30
Closed on Saturdays, Sundays and Public Holidays

 

 

PP Service Service Quality Indicator Achievements
in year 2016
Status Management Application for Transfer of Program Complete within 15 working days after deadline of application 100%
Application for Transfer of Faculty Complete within 15 working days after deadline of application 100%
Application for Clearance Procedures (Master degree programmes) Complete within 5 working days after receiving the application 96.5%
Examination Application for Supplementary Examination Complete within 10 working days after the last examination 100%

 

Scope of Services

  • To process course and program related services for students of the Faculty of Business Administration;
  • To process administrative related services for academic staff of the Faculty of Business Administration
  • To handle inquiries regarding matters pertaining to FBA;
  • To handle applications from FBA academic staff and students;
  • To provide FBA academic staff and students with up-to-date information about the Faculty, in a timely fashion.

 

Suggestions and Complaints

We welcome any comments or complaints. Please direct your mail, fax or e-mail to:

  • Dean of Faculty of Business Administration; or
  • Faculty Secretary of Faculty of Business Administration; or
  • Faculty of Business Administration Drop-off Box at Faculty of Business Administration (E22 Building).